To help them develop digital solutions to these obstacles, UNICEF selected Quoin as its technology partner in 2013. Since then, we have been the lead developer on UNICEF’s case management platform, Primero, and key contributors to its successful implementation and steady growth. Earlier this week, UNICEF released an introductory video on Primero, demonstrating its value as a digital tool for facilitating efficient and secure provision of child protection, incident monitoring, and family reunification services worldwide. 

In less than ten years, Primero has expanded to support users, agencies, and governments in over 20 countries across Africa, Asia, and the Middle East. Under Quoin’s technical leadership, Primero was designed to adapt to the specific needs of UNICEF and its national and interagency partners. Primero provides a secure and user-friendly platform for often overworked and under-resourced social service providers, assisting them with day-to-day tasks such as data collection, incident recording, and other casework. This enables humanitarian workers to focus their time on their clients, thus improving the quality and effectiveness of their care. The open-source, configurable, and internet-optional structure of the system further enables Primero to cater to the specific needs of various challenging situations. 

Our team at Quoin is currently at work on a second major Primero release, featuring a redesigned user-experience and progressive web application functionality. In this way, we hope to continue to deliver innovative digital solutions to communities in need across the globe.