We have been the lead developer on the Primero case management platform and key contributors to its successful implementation and steady growth. The newly-released introductory video on Primero demonstrates its value as a digital tool for facilitating efficient and secure provision of child protection, incident monitoring, and family reunification services worldwide. 

In less than ten years, Primero has expanded to support users, agencies, and governments in over 20 countries across Africa, Asia, and the Middle East. Under Quoin’s technical leadership, Primero was designed to adapt to the specific needs a major NGO and its national and interagency partners. Primero provides a secure and user-friendly platform for often overworked and under-resourced social service providers, assisting them with day-to-day tasks such as data collection, incident recording, and other casework. This enables humanitarian workers to focus their time on their clients, thus improving the quality and effectiveness of their care. The open-source, configurable, and internet-optional structure of the system further enables Primero to cater to the specific needs of various challenging situations. 

Our team at Quoin is currently at work on a second major Primero release, featuring a redesigned user-experience and progressive web application functionality. In this way, we hope to continue to deliver innovative digital solutions to communities in need across the globe.